Privacy Policy

Introduction

Punjabi Seva Samaj Foundation ("we", "our", or "us") is committed to protecting the privacy of our members and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

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Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you register on the platform, including:

• Full name, date of birth, gender
• Mobile number and email address
• Residential address and city/state
• Community and family details
• Profile photograph (optional)
• Identity and address documents (for verification)

Usage Information

We automatically collect certain information when you visit our platform, including your IP address, browser type, device information, pages visited, and time spent on the site. This information helps us improve your experience.

Payment Information

Membership fees are processed through Razorpay, a third-party payment gateway. We do not store your complete card or bank details. All payment transactions are encrypted and handled by Razorpay as per PCI-DSS standards.

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How We Use Your Information

We use the information we collect to:

• Create and manage your member account
• Verify your identity and process membership applications
• Communicate important notices, event updates, and community news
• Process membership fee payments
• Provide access to member-only features (gallery, job board, matrimonials, etc.)
• Improve platform functionality and user experience
• Comply with legal obligations

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Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With committee members: Committee administrators may access member data to manage membership and events.
• Service providers: Trusted vendors (payment processors, SMS/email services) who assist us in operating our platform, subject to confidentiality agreements.
• Legal requirements: We may disclose your information when required by law or to protect the rights and safety of our members.

Matrimonial profile information is visible only to registered and verified members, not to the general public.

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Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Password hashing and secure token-based authentication
• HTTPS encryption for all data in transit
• Regular security audits and access controls

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

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Data Retention

We retain your personal information for as long as your membership is active and as required by applicable law. If you request account deletion, we will remove or anonymise your data within 30 days, except where retention is required for legal compliance.

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Your Rights

As a member, you have the right to:

• Access and review the personal information we hold about you
• Request corrections to inaccurate or incomplete data
• Request deletion of your account and associated data
• Withdraw consent for optional data uses at any time

To exercise any of these rights, please contact us at info@punjabisamaj.org.

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Cookies

Our platform uses browser local storage (not traditional cookies) to maintain your login session and preferences. This information is stored on your device and is not transmitted to third parties.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify registered members of significant changes via email or a notice on the platform. The date at the top of this page indicates when it was last updated.

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Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Punjabi Seva Samaj Foundation
34, 4th Floor, 31-B Government Servant Society,
Near Municipal Market, C.G. Road,
Ahmedabad – 380009, Gujarat
Email: info@punjabisamaj.org